JG Lifetime Warranty Information

JG Lifetime Warranty Information

Jacob Grey products are warranted to be free from defective materials and workmanship for the life of the product. However, Jacob Grey cannot guarantee the function or performance of their product when it is used in conjunction with other manufacturers’ parts or assemblies. Jacob Grey’s responsibility under this warranty shall be limited to repairing and/or replacing any product that is found to be defective (based upon the inspection by, and discretion of Jacob Grey) in material or workmanship.

This warranty is void for the following reasons: careless handling, abuse and misuse, unauthorized adjustments or modification, use of improper ammunition, excessive or unreasonable use, ordinary wear and tear, rust or corrosion, and barrel obstruction.

Repairs are warranted for the duration of the original warranty and apply only to factory-built products. However, the customer shall be responsible for all shipping charges and costs associated with returning the product to Jacob Grey for inspection and repair.

Wholesalers or dealers, unless authorized by Jacob Grey in advance, are not authorized to make any warranty repair or adjustment on behalf of Jacob Grey.
NOTE: Due to the variation of anodizing, a slight variation in color is normal.

For Warranty/Product Concerns:

Warranty@jacob-grey.com

888-877-7212