Due to the ATF pistol brace ruling, Jacob Grey will only ship pistols with a round tube. No braces will be sold.Learn More

Warranty and Repair

Please submit a request below

• Please fill out the information below and submit. Someone from our team will reach back out to you. Upon approval, you will be provided an RMA (Return Merchandise Authorization) or WRA (Warranty Repair Authorization) form with further instructions to ship with the product.
DO NOT ship merchandise without an approved RMA or WRA number, returns or shipments received without one of the following will be returned to the sender unopened.
Warranty Form
Please enter the serial number as it is on the firearm without any spaces. If you are having trouble locating your serial number, please give us a call at 888-877.7212. Submissions with incorrect serial numbers or missing serial numbers may delay processing your repair request.
What is your request in regard to?
Please enter the details of your request. A member of our support staff will respond as soon as possible.
Digits only - no hyphens, spaces, or parentheses
No PO Boxes, please
Maximum upload size: 20MB


Jacob Grey products are warranted to be free from defective materials and workmanship for the life of the product. Jacob Grey’s responsibility under this warranty shall be limited to repairing and/or replacing any product that is found to be defective (based upon the inspection by, and discretion of Jacob Grey) in material or workmanship. This warranty is void for the following reasons: careless handling, abuse and misuse, unauthorized adjustments or modification, use of improper ammunition, excessive or unreasonable use, ordinary wear and tear, rust or corrosion, and barrel obstruction. Repairs are warranted for the duration of the original warranty and applies only to factory-built products.

Wholesalers or dealers, unless authorized by Jacob Grey in advance, are not authorized to make any warranty repair or adjustment on behalf of Jacob Grey.

NOTE: Due to the variation of anodizing, a slight variation in color is normal.